Own the channel. Own the revenue.
Klaviyo specialists for ambitious consumer brands. We turn email, SMS, push and reviews into owned revenue that compounds, on a customer data platform you control.
For most consumer brands, owned channels should drive a quarter to a third of revenue. We build the flows, segments and Klaviyo AI that get you there, and hold the inbox placement that makes it real.
Live in weeks. Compounding in months.
We do not start with a big rebuild. We get the money flows live fast, then layer on data and AI as the revenue grows.
Audit and setup
A full Klaviyo audit, ecommerce integration, and the deliverability foundations, SPF, DKIM, DMARC and warm-up, that get you into the inbox.
The money flows
Welcome, abandoned cart, browse, post-purchase and win-back live, so revenue starts compounding while you sleep.
Grow the list
Sign-up forms and an omnichannel calendar across email, SMS, RCS and push, all feeding first-party data back in.
Segment and optimize
Advanced segments, Klaviyo AI and continuous testing, tuned to repeat purchase and lifetime value.
Klaviyo plugs straight into your stack.
Klaviyo is built to connect, not to be re-platformed. It ships with over 350 pre-built integrations, most of them one-click and syncing both ways in real time, so your store, subscriptions, reviews and helpdesk feed one customer profile without a developer project.
That is why we get the money flows live in weeks, not a six-month rebuild. The data is already flowing on day one.
Shopify and Klaviyo are strategic partners, Shopify has invested in Klaviyo, and the connection is the deepest on the platform. Orders, checkouts, catalog, Shopify Markets and real-time browsing behaviour sync automatically, both ways, with native support for multi-market catalogs and pricing. You connect it in a few clicks, not a project.
And when something is bespoke, Klaviyo's open API and webhooks let us wire it in cleanly. If you are on Shopify, you are on the fastest path there is. Tell us your stack and we will have the money flows live in weeks.
The revenue already sitting in your list.
Paid media without retention is a leaking bucket. The customers you already have are your cheapest, most profitable growth, if you actually reactivate them.
Klaviyo is where that happens. We turn owned channels into a share of revenue that compounds, instead of one-off sends.
Owned channels as a share of revenue when flows and data are underbuilt.
The owned-revenue share a well-architected Klaviyo program should reach.
Automated flows earn far more revenue per recipient than one-off campaigns, from a fraction of the sends.
These are industry benchmarks, not promises. The gap between them is revenue you have already earned but not activated.
Six rare skills, in one team.
Great retention needs very different skills at once: first-party data strategy, flow and lifecycle design, hands-on platform operation, email and SMS content, and analytics with real optimization.
That mix is hard for one person or a small team to hold. We bring all five, plus a sixth skill that is just as rare: partnering with your team in a hybrid way, adding the horsepower and seniority they are missing.
First-party data strategy
Deciding what to capture, with consent, and how to structure it so it powers every channel and every prediction.
Flow and lifecycle design
Finding the flows and segments that move repeat purchase and lifetime value, then building the journeys that deliver them.
Platform operation
Hands-on, day-to-day running of Klaviyo, from data flows and builds to deliverability and QA.
Email and SMS content
Content and design for email, SMS and push that is on-brand, relevant and built to convert, not just to send.
Analytics and optimization
Reading the numbers honestly, then optimizing toward retention and revenue with clean measurement and attribution.
Hybrid partnership
We plug into your team, not around it. Fully outsourced or side by side, we add the skills and seniority you are missing.
A retention flow for every moment.
Most of Klaviyo's revenue comes from automated flows, not one-off campaigns. We build the full lifecycle, each flow triggered by what a customer actually does.
Welcome
The first impression, and often the highest-revenue flow. Turn a new subscriber into a first order.
Highest revenue per recipientAbandoned cart
Recover the checkout they almost finished, across email and SMS, before the intent cools.
Recovers 5 to 15% of cartsBrowse abandonment
Nudge shoppers who looked but did not add to cart, with the product they just viewed.
Captures early intentPost-purchase
Thank, onboard and cross-sell after the order, and capture a review while delight is high.
Cross-sell and reviewsWin-back
Bring lapsed customers back with the right offer before they are gone for good.
2 to 5% reactivationReplenishment
Remind customers to reorder right when they are about to run out.
Predictable reordersVIP and loyalty
Reward your best customers, the small group that drives an outsized share of revenue.
Top 10% drive much of revenueSunset and hygiene
Retire disengaged contacts to protect deliverability, so the inbox keeps trusting your sends.
Protects the inboxDeliverability underpins all of it. Roughly one in six legitimate emails never reaches the inbox, so we treat sender reputation, warm-up and sunset flows as revenue infrastructure, not housekeeping.
Move every customer up the value ladder.
Retention is not one moment, it is a climb. Flows move each customer from a new visitor to a subscriber, a first order, a repeat buyer and finally a VIP.
Lifetime value compounds at every step. Some customers slip, so win-back brings them back before they are gone. Owned revenue is built one stage at a time.
First-party data is the foundation.
Klaviyo says AI is only as good as your data, and we agree. Predictions and agents are only as good as the profiles beneath them, so we build the data platform first.
This is our deepest work, and where an email-only shop cannot follow. Unified profiles, custom objects, warehouse sync and real-time segments all live here.
Unified profiles
- Every source cleaned into one profile you own
- Real-time segments across every channel
Custom objects and sync
- Orders, catalog, loyalty and external sources
- Warehouse sync for a single source of truth
Segment-ready
- Behavior and value-based segments in real time
- The clean data predictions and agents need
Klaviyo calls it making customer data a competitive advantage. We architect it as the foundation, not an afterthought.
Klaviyo AI and the autonomous B2C CRM.
Klaviyo's 2026 story is the autonomous B2C CRM: two AI agents, Composer for marketing and the Customer Agent for service, working off one live customer profile. Here is what that means, honestly.
What AI does today
- Predicted lifetime value, churn risk and next order
- Composer builds launch-ready campaigns from a prompt
- Assistive AI for copy, images and segments
Why data comes first
- Klaviyo AI is trained on your brand and profiles
- Clean first-party data makes predictions trustworthy
- No data, no real autonomy
How we deploy it
- We start with oversight and clear guardrails
- Composer for marketing, Customer Agent for service
- Autonomy scales as the data matures
It now reaches customers on new channels too, from RCS for Business through Klaviyo's Google partnership to K:Social. Klaviyo puts it simply: AI is only as good as your data. We make sure that data is ready for all of it.
B2C retention specialists, not generic marketers.
B2C retention specialists
We live in ecommerce lifecycle and retention, where Klaviyo is strongest, not generic marketing.
First-party data depth
We architect the Klaviyo Data Platform, not just send campaigns. That is where lifetime value is built.
Official terminology, real fluency
From flows and segments to the Data Platform and Klaviyo AI, we speak the platform as Klaviyo builds it.
Agentic, done responsibly
We deploy Klaviyo AI and agents with guardrails, on first-party data you can trust.
Profit, not vanity metrics
We do not optimize opens and clicks. We optimize repeat purchase rate, lifetime value and owned-revenue share.
One connected program
Klaviyo run as part of your wider automation, data and performance programs, never in isolation.
Our certified team has delivered retention programs across retail, fashion, food, beauty, health, home, sports and consumer services. See the Showcases for how.
Klaviyo plugs into the wider system.
The retention engine is stronger because it does not stand alone.
Tell us your store and your goal. We will map the retention engine.
Klaviyo, answered.
Is Klaviyo right for us, or should we use HubSpot or Salesforce?
Do you migrate us to Klaviyo from another platform?
Which flows should we build first?
What is the Klaviyo Data Platform?
What can Klaviyo AI do today?
Do you run SMS, push and reviews, not just email?
How do you keep our email deliverable?
How do you measure success?
Do you only set it up, or also run it?
How does Klaviyo connect to the rest of our stack?
Does Klaviyo integrate natively with Shopify, and how long does setup take?
Build the retention engine you own.
Start with a free Klaviyo audit. We map the gap between what your owned channels earn today and what they should, then show you the flows and data work that closes it.
Get your free Klaviyo audit →