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Open role, Process Automation

AI Agents
Specialist

Take AI agents from proof of concept to production: autonomous, observable and worth the spend. LLM orchestration, RAG and MLOps, applied to agents that act.

Location: Portugal
Work model: Hybrid
Schedule: Full time
About the role

From proof of concept to agents running in production

We are looking for a highly innovative and technically skilled AI Agents Specialist to join our Process Automation team. This role focuses on leveraging cutting-edge Generative AI and Large Language Models to design, build, and deploy sophisticated AI agents and agentic workflows that address complex business challenges in customer experience, marketing, sales, and internal operations.

The ideal candidate blends strong software engineering principles with deep knowledge of prompt engineering, LLM orchestration, and MLOps best practices. You will be responsible for transforming proof-of-concept AI ideas into production-ready, scalable agents that act autonomously, communicate effectively, and provide measurable value.

This role demands a market-first, data-driven approach, where you are comfortable experimenting, iterating fast, and building novel solutions with a global reach.

Key responsibilities

What you will actually do

  • Architecting Agentic SystemsDesign and implement multi-step, multi-agent systems and agentic frameworks (LangChain, Dify, n8n, LlamaIndex, or custom solutions) that perform complex tasks, including tool use, memory management, planning, and self-correction.
  • LLM OrchestrationSelect, fine-tune, and integrate various LLMs and foundation models (Gemini, OpenAI, Anthropic and others) to optimize agent performance, latency, and cost efficiency.
  • Prompt Engineering MasteryDevelop and refine advanced prompt engineering strategies, including few-shot learning, Chain-of-Thought and Retrieval-Augmented Generation, to ensure agents deliver high-quality, relevant, and accurate outputs.
  • Scalable DeploymentDeploy and manage production-grade AI agents, focusing on scalability, security, and low latency, primarily on cloud platforms (GCP preferred, or Azure and AWS).
  • Tool IntegrationEquip agents with the tools, APIs, and access to internal systems and databases they need to execute real-world actions and retrieve real-time data, ideally including AI-powered app development platforms such as Lovable.
  • MLOps for AgentsApply MLOps principles to monitor agent performance, manage version control for prompts and models, and establish continuous feedback loops for iterative refinement.
  • Proof-of-Concept & ExperimentationLead research and development sprints to test emerging agent capabilities, micro-LLMs, and new model architectures to maintain a competitive edge.
  • Cross-Functional CollaborationWork closely with engineering, product, and business teams to identify high-impact use cases and integrate AI agents into existing commercial products and workflows, including low-code automation platforms.
  • Ethical AIEnsure all developed agents comply with ethical guidelines, data privacy laws, and industry standards, focusing on transparency and control.
What we’re looking for

Technical & platform skills

Experience
Minimum 1 year of experience in Machine Learning Engineering, Software Development, or AI and NLP specialization, with a dedicated focus on building and deploying LLM-based applications.
Python & engineering
Expertise in Python and strong software engineering fundamentals (OOP, testing, version control with Git, CI/CD).
Orchestration & RAG
Proven hands-on experience with LLM orchestration frameworks (LangChain, LlamaIndex, Dify), RAG implementation, and prompt engineering.
LLM APIs
Familiarity with major LLM APIs and models (OpenAI/GPT, Gemini/Google AI Studio, Anthropic/Claude).
MLOps
Experience with MLOps tools and practices for monitoring, logging, and deploying models (MLflow, Kubeflow, Vertex AI, Azure Machine Learning).
Cloud & containers
Experience deploying solutions on cloud platforms (GCP, Azure, or AWS), focusing on serverless and containerized deployment (Docker, Kubernetes).
Data engineering
Solid understanding of data modeling, data transformation, and ETL processes to prepare data for RAG and agent context.
What we’re looking for

Behavioral skills

Innovator and Builder
A strong bias towards action and an innate drive to build novel, market-ready solutions rather than just research.
Systematic Problem Solver
Ability to handle the complexity and non-determinism of agentic systems, designing robust fallbacks and validation layers.
Business Translator
Excellent communication skills to bridge the gap between complex AI capabilities and tangible business outcomes.
Ambition and Agility
Thrives in a fast-paced R&D environment, capable of quick iteration, pivoting strategies, and managing the ambiguity of new technologies.
Detail-Oriented
Meticulous approach to prompt design, performance measurement, and ensuring model reliability.
Analytical Mindset
Capable of putting data first and obsessed with analytical initiatives and insight building, always with client satisfaction and business results in mind.
AI Readiness
Interest and nativeness in using AI as a partner to deliver efficient value, respecting security and privacy regulations.
Innovation Lover
Someone seeking permanent growth and desiring to be part of innovative solutions.
Results-Oriented Zeal
An unwavering commitment to the client’s bottom line, pushing boundaries to chase the best overall performance and business goals.
Nice to have

Not required. Noticed.

  • Experience with Google Cloud Platform services (Vertex AI, Dataflow, BigQuery, Generative AI Studio, Gemini API).
  • Deep knowledge of fine-tuning or training specialized LLMs or small language models.
  • Contributions to open-source ML and AI projects, or relevant academic publications.
  • Experience in AdTech, MarTech, or Customer Experience domains.
  • Professional certifications in Machine Learning or Cloud AI platforms.
  • Experience with final clients in an agency or consultancy role.
About Wise Pirates

A Digital, Tech and AI Business Partner

Wise Pirates is a leading Digital, Tech, and AI Business Partner, operating from Portugal. With a team of 100+ professionals, we are a Martech-independent agency at the forefront of innovation in Southern Europe. Our ambition is to lead an AI-first marketing ecosystem, blending human creativity with the power of artificial intelligence.

We are dynamic, forward-thinking, and driven by data, automation, and meaningful customer experiences. We believe that our people are our most valuable asset, and we are committed to fostering a culture where they can grow, innovate, and thrive.

Our value proposition is holistic and new generation. We combine services with proprietary products, custom data and proprietary frameworks, so the client gets one capability aimed at their business results, not a stack of separate disciplines. You get to work across all of it.

80+countries we operate in
100+crew members
4 to 8 yearsof average team experience
62client NPS
What we offer

The part most
job ads skip

  • A front-row seat in a growing agency placing AI at the centre of how we work and how we serve our clients, both in service and products. Senior peers in every discipline, our sharpest edge and your fastest growth.
  • A culture of autonomy connected to a clear orientation towards action and performance. You own your projects end-to-end and have real space to grow. The rhythm is intense and evolution happens at a fast pace.
  • Direct exposure to a wide range of use cases, industries, and clients across 80+ countries, with real impact on what gets shipped.
  • Continuous learning alongside a cross-functional team of automation, data, media, and creative specialists.
Competitive SalarySalary conditions that reflect your seniority and impact.
Flexible WorkA Hybrid Work Model designed for balance.
Elite Tech AccessAccess to top quality software & AI tools, top notch hardware and service resources.
Rest & ResilienceUp to 30 vacation days for resilient and top performers.
Global ProjectsOpportunity to work with top-tier national and international brands.
Growth MindsetReal career growth, continuous learning, and access to certifications/bootcamps.
MeritocracyPersonal evolution related to performance and meritocracy.
Pirate LifeA collaborative culture with “Pirate Crew Socials” and unforgettable team moments.

Why join the navy when you can be a pirate?

Portugal, hybrid, full time. Direct client impact from day one, alongside senior peers in every discipline.

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